Welcome to Gold Hill!

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Background:
   Overview

Products:  
   GoldWorks III
   
Golden Common
       
Lisp Developer
   
Golden Common
       
Lisp SE
   
Gold Connection /SQL
   
Gold Hill Runtime
   
Gold Hill Support

Features:
   Why OOP, CLOS
       
and GoldHill?
   
Features and Benefits
   
CLOS Object System

Applications

Guest Book:
   How to register

Contacts:
   
Who We Are

GOLD HILL SERVICE & SUPPORT

Gold Hill offers several alternative Professional Service and Support programs. These programs provide the highest quality service and support available, designed to meet the individual needs of each customer. Gold Hill's Professional Service and Support staff is committed to working with customers to assure that customers receive the support they require, at the level they require, when they need it. Whether you are a first time user learning to build advanced applications, or a seasoned developer designing a sophisticated and complex application for delivery, there is a service and support program available to meet your needs.

SERVICE & MAINTENANCE AGREEMENT
Our Standard Service and Maintenance program is designed to provide customers with basic product support and a cost effective upgrade path for Gold Hill products. The program provides service and support for installation and documentation problems, replacement of defective or damaged media, discounts on major and minor product releases, and an email or fax response.

GOLDEN SERVICE & MAINTENANCE AGREEMENT
Our Golden Service and Maintenance program is designed to provide customers with the same service and support covered under the Standard Service and Maintenance Agreement PLUS early access to product improvements. Bug fixes and workarounds are made available as they are completed and pre-release software is made available prior to final release.

PCA (PREFERRED CUSTOMER AGREEMENT)
The Preferred Customer Agreement is designed for customers requiring one or more of the following: volume purchase of products and/or services, engineering support and/or customization of Gold Hill technology, or a combination of the above. The PCA assumes a close working relationship between the customer and Gold Hill and assures priority attention from the Gold Hill staff. Preferred Customer Agreements are tailored individually for each customer, based on specific requirements.

ISV (INDEPENDENT SOFTWARE VENDOR) AGREEMENT
The Independent Software Vendor Agreement is designed for customers developing major applications for re-sale, requiring engineering support and/or customization of Gold Hill products, consulting services, volume discount pricing and/or a combination of the above. The ISV Agreement assumes a close working relationship between the customer and Gold Hill and assures priority attention to both the development and marketing of the customer's application. ISV Agreements are tailored individually for each customer, based on specific requirements.

CONSULTING SERVICES

Gold Hill Consulting Services are designed to help customers design, develop and deploy successful applications. Gold Hill's experienced consultants are available to assist customers in any or all phases of applications development, including:

  • Design and Specification: Defining needs, selecting tools and specifying application design.

  • Prototyping: development of application prototype.

  • Porting: Porting existing applications to Gold Hill products and porting Gold Hill products to other hardware platforms.

  • Application Development: Assisting with the development and deployment of specific applications including modifications or enhancements to Gold Hill software.

Gold Hill Consulting Services are charged on a project basis.

 

Gold Hill Co. 36 Arlington Road, Chestnut Hill, MA 02167, Tel: (617) 621 3300, Fax: (617) 621 0656, Email: info@goldhill-inc.com

Copyright Gold Hill Co. 2000 All rights reserved.